Updated: Mar 15
*The Parental Controls settings updated in late 2022 and therefore we have updated this guide accordingly on 1 February 2023*
Setting up parental controls is only one step (out of three) to help minimise risk for your children playing Roblox (or any online game). If you're wondering what sort of risks, please read our post, I played Roblox for two days and here's what parents need to know. Even with parental controls enabled there exist risks that children will be exposed to inappropriate content.
1. Adult supervision is always recommended. What do we mean by supervision? Having children playing on their device in a shared area of the home and never in bedrooms, bathrooms or toilets.
2. Open up the conversation and share their interest. Discuss and ask questions about their online activities, just as you would embrace their interest in sport, music or any other extracurricular activity.
"You seem to be loving <insert game> at the moment, why is it such an awesome game?"
"What do you think you have to improve to do better at <insert game>?"
"I could hear you speaking really excitedly while playing...do some of the other players not always speak respectfully? What do you do when this happens?"
3. Ensure parental controls and/or settings are child safe. Here's what you need adjust in Roblox settings:
SETTING UP PARENTAL CONTROLS STEP BY STEP GUIDE
(NB. Screenshots are from an iPad, it may appear a little different on other devices)
Access the Settings
2. Access Account Info
Ensure your child is using an <13 (years old) account.
Whilst in account info, you can see at the top of the screen there username and immediately next to it it will say if they are an <13 or 13+ account.
This setting is based upon the DOB your child &/or you submitted when signing up for the account. If you find the account is incorrectly setup as a 13+, you can simply go to the Personal section and change the DOB.
See the info below to read what the main difference between under or over 13 accounts:
Add a parent email address
You can in fact sign up for a Roblox account without any email at all but it is most important that you have a verified parent's email address (this will allow you to setup restrictions).
Once verified, it should look like this:
3. Access Parental Controls
Enable Account PIN
Ensure it is a secure PIN...not the one you use to unlock your phone or 0000 or 1234...as that's one your kids will certainly know!
Select the level of "Allowed Experiences"
This is the setting that restricts more mature content within games. What it will do is disable access to any games that do not meet the rating criteria. We highly recommend that young players start with the "All Ages" setting.
There are two significant issues that still exist when playing with the "All Ages" restriction in place:
#1 Even though you have it restricted to "All Ages", frustratingly all games will still appear in the menu and search! You can even see the thumbnail images (often not age appropriate for young users). It is only when you try to click on a game that they discover if it is suitable or not.
#2 The "All Ages" classification filter is not very reliable...at all! How does a game called "Public Bathroom Simulator" get a rating suitable for "all ages"?!
Although the games pictured above cannot be played when "All Ages" restriction is set, the thumbnail imagery can still be seen and browsed through by all users.
Enable Monthly Spend Restrictions
Rather self explanatory, set this to $0 to start. Roblox does not require spending to play the game nor do you have to have an attached credit card. But be conscious that many games will have addition
al features that require spending of Robux (the in game currency) that cost real money to buy. Robux can also be earned in certain games. We encourage you to have an open conversation about spending of money withingames and ensure your settings on the device do not allow any use of Apple pay of purchases without a PIN!
4. Access Privacy
Enable "Account Restrictions"
By simply turning this on, you turn off all communication. This means there is no in-game chat. If your children have friends who also play (without these restrictions), there will suddenly be a communication issue...and won't our kids let us know.
TIP: use a separate app such as Messenger Kids to allow your under 13 year old to still communicate with their real-life friends whilst playing Roblox. This is a much safer option than enabling the chat in Roblox which opens up your child to communication with millions of players across the globe.
Disable Other Settings
Whilst you're in Privacy, you may as well set these 3 settings to "no one" (see below).
FYI: Private servers are another way to play Roblox that allows you to play in customised experiences without making them publicly accessible. This mode costs money and are more complex to set up. You may like to consider this down the track - check out an overview here.
Don't forget to click the little padlock before you exit the menu to ensure all your settings are locked and will then require your PIN to change.